The feedback platform that does the reading
Cadence takes feedback from raw and scattered to analyzed and actionable — so your team spends time deciding, not tagging.
Every piece of feedback, in one stream
Support tickets, app reviews, survey responses, and sales calls land in one inbox — deduplicated, translated, and linked to the account and revenue behind them. No more copy-pasting quotes into spreadsheets.
- 20+ native integrations, plus API and CSV import
- Automatic deduplication across channels
- Feedback linked to account, plan, and ARR
Export keeps timing out for big workspaces…
Love the new dashboard, but dark mode please!
Setup was painless. Insights in a day.
They asked about SSO twice during the demo.
Themes surface themselves
Cadence reads every comment and clusters them into precise, named themes with sentiment scores. Momentum detection flags what's accelerating, so emerging problems get caught while they're still small.
- Theme clustering that learns from your corrections
- Sentiment scored per theme, feature, and segment
- Momentum alerts when a theme starts accelerating
From evidence to shipped — and back
Turn any theme into a Linear or Jira issue with the customer evidence attached. When it ships, Cadence notifies the customers who asked and measures how sentiment moves afterwards.
- One-click issues with evidence attached
- Automatic “it shipped” notifications to customers
- Post-release sentiment impact tracking
Theme: Export reliability
214 pieces of evidence
Linear issue ENG-482 created
Evidence attached automatically
Shipped in v2.14
Cadence notified 214 customers
Sentiment on exports: +31%
Measured 30 days after release
Plays nicely with your stack
Native integrations for the tools your feedback already lives in — connected in minutes, not sprints.
Stop guessing what customers want
Connect your first feedback source and see your top themes in under 15 minutes.