Cadence
New: AI theme detection is live

Turn customer feedback into your product roadmap

Cadence collects feedback from every channel, finds the themes that matter, and tells you what to build next.

Start free trialWatch a 2-min demo

Free 14-day trial · No credit card required

Trusted by product teams at

NorthwindAcme CorpLuminaVertex LabsPolarisDriftwave

Everything between “we got feedback” and “we shipped it”

Stop drowning in spreadsheets of quotes. Cadence turns noise into a clear picture of what to build.

Every channel, one inbox

Pull in feedback from support tickets, app reviews, surveys, and sales calls — automatically deduplicated and tagged.

AI-powered themes

Cadence clusters thousands of raw comments into clear themes, so you see what customers actually mean.

Trends before they're problems

Sentiment tracking per feature and segment surfaces regressions days before they hit your NPS.

From insight to action

Push prioritized insights straight to Linear, Jira, or Slack — with the customer evidence attached.

One workflow from raw feedback to shipped feature

Three steps. No spreadsheets. See how teams run their feedback loop in Cadence.

All your feedback, without the copy-paste

Connect your support desk, review sites, surveys, and call recordings once. Cadence keeps everything flowing in, deduplicated and linked to the right customer.

Intercom
1,204 new
App Store reviews
342 new
NPS surveys
918 new
Sales calls (Gong)
76 new
+ Connect another source

2M+

responses analyzed every month

4,200

product teams on Cadence

38%

faster time-to-insight on average

99.9%

uptime over the last 12 months

Loved by teams who ship

Product, CX, and research teams use Cadence to stay close to their customers.

“We went from a quarterly feedback review nobody read to a live view of what customers need. Cadence changed how our roadmap gets made.”

ML

Maya Lindqvist

VP Product, Driftwave

“The theme detection caught a checkout bug from app reviews two days before support tickets spiked. That alone paid for the year.”

TO

Tom Okafor

Head of CX, Northwind

“Our PMs used to spend Fridays tagging feedback in a spreadsheet. Now they spend that time actually talking to customers.”

SR

Sofia Reyes

CPO, Lumina

Simple pricing that scales with you

Every plan starts with a free 14-day trial. No credit card required.

MonthlyAnnualSave 18%
Starter
For small teams getting their first feedback loop running.
$24/ seat / month

Billed annually

  • Up to 1,000 responses / month
  • 3 feedback sources
  • AI theme detection
  • Slack notifications
  • 2 seats included
Start free trial
Most popular
Growth
For product teams that live and breathe customer feedback.
$65/ seat / month

Billed annually

  • Up to 25,000 responses / month
  • Unlimited feedback sources
  • Sentiment & trend analysis
  • Linear & Jira integration
  • 10 seats included
  • Priority support
Start free trial
Enterprise
For organizations with security, scale, and support needs.
Custom
  • Unlimited responses
  • SSO / SAML & SCIM
  • Custom AI models
  • Dedicated success manager
  • SLA & audit logs
  • Unlimited seats
Talk to sales

Frequently asked questions

Everything you need to know before getting started.

Stop guessing what customers want

Connect your first feedback source and see your top themes in under 15 minutes.

Start free trialTalk to sales