Cadence
Getting started/Quickstart

Quickstart

Connect your first feedback source and see AI-generated themes in about 15 minutes.

15 minNo code required

1. Create your workspace

Sign up and name your workspace after your product. Everyone you invite later shares the same feedback inbox, themes, and dashboards.

2. Connect a source

Head to Settings → Sources and pick your support desk, review channel, or survey tool. OAuth takes under a minute per source. Prefer the API? Send feedback directly:

curl -X POST https://api.cadence.io/v1/feedback \
  -H "Authorization: Bearer $CADENCE_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "source": "in-app-widget",
    "text": "Would love a dark mode!",
    "customer_email": "ada@example.com"
  }'
Cadence automatically backfills up to 12 months of historical feedback from connected sources — you get themes from day one, not from next quarter.

3. Review your first themes

Within minutes, the Insights tab fills with named themes like “Export reliability” or “Dark mode requests”, each with sentiment and volume. Rename, merge, or pin themes — the model learns from every correction.

4. Wire up your workflow

Connect Slack for weekly digests and Linear or Jira to turn themes into issues with evidence attached. Set a momentum alert so accelerating themes ping the right channel:

# .cadence/alerts.yaml
- name: spiking-complaints
  when: theme.sentiment < 0 and theme.growth_7d > 25%
  notify: "#product-alerts"

Next steps